Privacy Policy

Effective Date: August 13, 2026
Last Updated: August 13, 2026

Mike Wang Coaching, LLC (“Mike Wang Coaching,” “MWC,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

• Visit mikewangcoaching.com or courses.mikewangcoaching.com;
• Create an account;
• Subscribe to our newsletter;
• Complete a quiz, survey, application, or contact form;
• Purchase or participate in a course;
• Apply for or receive coaching;
• Communicate with us; or
• Use another website, page, product, or service operated by Mike Wang Coaching, LLC that links to this Policy.

Together, these are referred to as the “Services.”

1. Who We Are

Mike Wang Coaching, LLC is a Colorado limited liability company.

Contact information

Mike Wang Coaching, LLC
3200 Carbon Place, Suite 105
Boulder, CO 80301
info@mikewangcoaching.com

2. Information We Collect

The information we collect depends on how you interact with us.

Information you provide directly

You may provide information when you:

• Subscribe to the newsletter;
• Complete a quiz, survey, application, or contact form;
• Create an account;
• Purchase or participate in a course;
• Apply for or receive coaching;
• Schedule or attend a call;
• Respond to course exercises;
• Send us an email; or
• Otherwise communicate with us.

This information may include:

• Your name;
• Email address;
• Telephone number;
• Mailing or billing address;
• Account and login information;
• Course enrollment and participation information;
• Purchase and transaction information;
• Quiz, survey, application, and form responses;
• Communications you send to us;
• Feedback and testimonials;
• Scheduling information;
• Information about your interests, goals, work, relationships, experiences, or reasons for seeking a course or coaching; and
• Other information you choose to provide.

Coaching and application information

If you apply for or receive coaching, you may choose to provide information about your:

• Current circumstances;
• Personal history;
• Relationships;
• Work or professional life;
• Goals and desired outcomes;
• Thoughts and emotions;
• Habits and recurring reactions;
• Physical or mental-health context;
• Spiritual or religious beliefs;
• Sexuality or intimate relationships;
• Challenges, decisions, and life experiences; and
• Experience with courses, coaching, therapy, or other forms of support.

Some of this information may be considered sensitive personal information under applicable law.

Please share only information you are comfortable providing and that you believe is relevant to your application or coaching relationship.

Session information, notes, and transcripts

When you participate in coaching or another live service, we may create or retain:

• Scheduling and attendance records;
• Session notes;
• Follow-up emails;
• Practices, exercises, or recordings created for you;
• Documents or materials you share;
• Administrative records;
• Audio or video recordings, if recording has been disclosed and agreed to;
• Transcripts or summaries; and
• AI-assisted notes, transcripts, summaries, or observations.

If a meeting is recorded or transcribed, we will use a platform notice, written notice, verbal notice, or another reasonable method to inform you. Where consent is required by law, we will request it.

You may tell us if you do not want a particular session recorded or transcribed. Doing so may affect the documentation available from that session but will not, by itself, prevent you from receiving coaching.

Payment information

Payments may be processed by third-party providers such as Stripe and Simplero.

We may receive transaction information such as:

• The product or service purchased;
• Amount paid;
• Payment status;
• Billing name and address;
• Partial payment-method details;
• Transaction identifiers; and
• Refund, dispute, or chargeback information.

We generally do not receive or store your complete payment-card number, security code, or bank-account credentials. Payment providers process that information under their own privacy policies and security practices.

Information collected automatically

When you use the Services, we and our service providers may automatically collect information such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Referring page or website;
• Pages viewed;
• Links clicked;
• Date and time of access;
• Approximate location derived from an IP address;
• Login activity;
• Course progress;
• Email delivery, opening, and link activity; and
• Other technical or usage information.

We may collect this information through cookies, pixels, log files, and similar technologies.

We do not intentionally collect your device’s precise real-time location through the Services.

3. How We Use Information

We may use personal information to:

• Provide the Services you request;
• Process purchases and payments;
• Create and administer accounts;
• Deliver courses and course materials;
• Review coaching applications;
• Provide coaching and individual support;
• Schedule and conduct sessions;
• Prepare for coaching conversations;
• Create notes, summaries, follow-up materials, or individualized practices;
• Respond to questions and messages;
• Provide customer and technical support;
• Send receipts, access information, scheduling messages, and other transactional communications;
• Send newsletters and marketing communications when appropriate;
• Personalize and improve our courses, coaching, content, and communications;
• Understand how people use our websites and offerings;
• Maintain the security and integrity of the Services;
• Detect and prevent fraud, misuse, or unauthorized access;
• Maintain business, transaction, and participation records;
• Enforce our agreements and policies;
• Establish, exercise, or defend legal claims;
• Comply with legal, tax, accounting, and regulatory obligations; and
• Carry out another purpose disclosed to you when the information is collected.

4. AI-Assisted Tools

We may use artificial-intelligence or automated tools to assist with limited business and service functions, such as:

• Transcribing or summarizing meetings;
• Organizing session notes;
• Identifying themes across information you have shared;
• Preparing follow-up materials;
• Searching our own records;
• Drafting administrative communications;
• Improving courses and educational materials; and
• Supporting internal analysis and planning.

AI-assisted output may be incomplete or inaccurate. We do not treat it as an independent professional judgment, diagnosis, or substitute for human review.

When reasonably available, we use tools and settings intended to limit unnecessary access to personal information. We may remove or reduce identifying details when practical.

We do not authorize third-party AI providers to use confidential coaching information to create public content about you. A provider’s handling of information is also governed by its contractual terms, privacy policy, and available account settings.

If you have questions or concerns about AI-assisted processing in connection with your coaching, contact info@mikewangcoaching.com.

5. How We Disclose Information

We do not disclose personal information simply because someone requests it.

We may disclose information in the following circumstances.

Service providers

We use companies and technology providers to help operate our business. Depending on the service, these providers may process information on our behalf.

They may include providers of:

• Website and course hosting;
• Customer and account management;
• Payment processing;
• Email and newsletter delivery;
• Video meetings;
• Scheduling;
• Forms and surveys;
• Cloud storage and document management;
• Analytics;
• Advertising;
• Transcription and AI-assisted tools;
• Security, fraud prevention, and technical support;
• Accounting, tax, insurance, and legal services; and
• Other business operations.

Providers may include Simplero, Stripe, Zoom, Google, Meta, and other services we use from time to time.

These providers have their own terms, security practices, and privacy policies.

With your direction or consent

We may disclose information when you ask us to, authorize us to, or consent to a particular use.

For example, we will not publicly identify you in a testimonial or participant story without permission.

Legal and safety reasons

We may disclose information when we reasonably believe it is necessary to:

• Comply with applicable law, legal process, or a valid government request;
• Enforce our Terms of Use or another agreement;
• Detect or prevent fraud, security incidents, or unlawful conduct;
• Protect the rights, safety, or property of Mike Wang Coaching, you, or another person; or
• Establish, exercise, or defend a legal claim.

Business transfers

If Mike Wang Coaching, LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed to the parties involved in evaluating or completing that transaction.

Where appropriate, we will request that the recipient handle personal information consistently with this Policy.

Deidentified or aggregated information

We may use or disclose information that has been aggregated or reasonably deidentified so that it no longer identifies you.

6. What We Do Not Do

We do not:

• Rent lists of coaching clients or course participants;
• Publicly identify you as a client or participant without permission;
• Publish confidential coaching communications without permission;
• Sell your personal story or coaching records;
• Intentionally collect precise device-location data through the Services; or
• Knowingly collect personal information directly from children under 13.

We use analytics and advertising technologies, including Google Analytics, Google Tag Manager, and the Meta Pixel. These technologies may collect information about your device, website activity, and interactions with our communications. We may use that information to measure traffic and campaign performance, understand how visitors use the Services, and deliver or evaluate advertising.

We do not sell personal information to third parties in exchange for money. However, some privacy laws may define certain disclosures through advertising technologies as “sale,” “sharing,” or use for “targeted advertising.” Where those laws apply, we will provide the disclosures and choices they require.

7. Cookies and Similar Technologies

The Services and our providers may use cookies and similar technologies to:

• Keep you signed in;
• Remember preferences;
• Operate forms, purchases, and course features;
• Maintain security;
• Measure website and email activity;
• Understand how visitors use the Services;
• Measure advertising and campaign performance;
• Deliver or evaluate advertising; and
• Improve content, navigation, and communications.

You may be able to limit cookies through your browser settings. Blocking some cookies may prevent account, checkout, course, or other website features from working correctly.

Where required, we will provide additional cookie choices or consent tools.

8. Email Communications

We may send transactional or service-related emails concerning:

• Purchases and receipts;
• Account access;
• Course participation;
• Coaching applications;
• Scheduling;
• Policy or service changes;
• Security; and
• Customer support.

If you subscribe to marketing or newsletter communications, you can unsubscribe at any time using the link in the email or by contacting info@mikewangcoaching.com.

Unsubscribing from marketing emails does not prevent us from sending communications reasonably necessary to administer an account, purchase, course, application, or coaching relationship.

We may use email-delivery information, including opens and link activity, to operate and improve our communications where permitted by law.

9. How Long We Retain Information

We retain personal information for as long as we reasonably consider it useful for the purposes described in this Policy, including providing ongoing access, maintaining business records, supporting coaching continuity, resolving disputes, improving our work, and complying with legal, tax, accounting, and contractual obligations.

Because course access may continue indefinitely, we may retain account, purchase, enrollment, and course-progress records while an account or offering remains active.

Unless you request deletion or a shorter period is required by law or an agreement, we may retain:

• Coaching applications;
• Agreements and consent records;
• Session notes;
• Transcripts and AI-assisted summaries;
• Coaching emails and follow-up materials;
• Course responses and participation records; and
• Related administrative records

for an indefinite period.

This allows us to preserve continuity, revisit prior work when requested, maintain accurate records, and learn from our work over time.

You may request deletion by contacting info@mikewangcoaching.com. We will evaluate the request in light of applicable law, contractual obligations, operational needs, the rights of other people, and any legitimate reason to retain particular records.

Information may remain in backups or archived systems for a period after deletion from active systems.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Password-protected accounts;
• Access controls;
• Secure third-party platforms;
• Encrypted transmission where supported;
• Authentication measures;
• Restricted access to coaching records; and
• Security and software updates managed by us or our providers.

No internet transmission, electronic storage system, video platform, or cloud service is completely secure. We cannot guarantee absolute security.

Please protect your passwords and notify us promptly if you believe an account or communication has been compromised.

11. Your Privacy Choices and Rights

Depending on where you live and whether a particular law applies, you may have the right to request that we:

• Confirm whether we process your personal information;
• Provide access to personal information we maintain about you;
• Correct inaccurate information;
• Delete certain information;
• Provide a portable copy of certain information;
• Restrict or object to certain processing;
• Explain the categories and purposes of processing;
• Identify categories of recipients;
• Allow you to opt out of certain sales, sharing, targeted advertising, or profiling; or
• Review a decision concerning a privacy request.

You may make a request by emailing info@mikewangcoaching.com.

Please include enough information for us to understand and verify the request. We may ask you to confirm your identity or authority before acting.

We will respond within the period required by applicable law. If we deny a request, we will explain the reason when required and provide information about any available appeal process.

You may use an authorized agent where permitted by law. We may request proof that the agent is authorized to act for you.

We will not discriminate against you for exercising an applicable privacy right.

These rights are subject to exceptions. For example, we may retain information when reasonably necessary to complete a transaction, provide a requested service, comply with law, protect security, exercise legal rights, or maintain records that we are legally or contractually permitted to retain.

12. Colorado Privacy Information

Colorado residents may have rights under the Colorado Privacy Act when that law applies to a business and its processing activities.

These may include rights to:

• Access personal data;
• Correct inaccuracies;
• Delete certain personal data;
• Obtain certain personal data in a portable format;
• Opt out of certain sales of personal data;
• Opt out of targeted advertising; and
• Opt out of certain profiling in furtherance of decisions producing legal or similarly significant effects.

You may submit a request or appeal a decision by emailing info@mikewangcoaching.com with the subject line “Colorado Privacy Request.”

Nothing in this section claims that every provision of the Colorado Privacy Act applies to Mike Wang Coaching, LLC in every circumstance. We will honor rights required by applicable law and may voluntarily honor reasonable requests when the law does not require us to do so.

13. California Privacy Information

California residents may have privacy rights under California law, depending on whether a particular law applies to Mike Wang Coaching, LLC and the relevant processing.

California residents may contact info@mikewangcoaching.com to request information about applicable rights or our disclosure of personal information.

We do not disclose personal information to third parties for their own direct marketing in exchange for payment.

14. International Users

Mike Wang Coaching, LLC is based in Colorado in the United States.

If you access the Services from another country, your information may be transferred to, processed, and stored in the United States or another country where our providers operate.

Privacy and data-protection laws in those locations may differ from the laws where you live.

Where required by applicable law, we will rely on an appropriate legal basis for processing, such as:

• Performing a contract with you;
• Taking steps you request before entering a contract;
• Your consent;
• Compliance with a legal obligation; or
• Our legitimate interests in operating, securing, and improving the Services.

You may contact us if you have questions about international processing or available rights.

15. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that we collected personal information from a child under 13 without legally sufficient authorization, we will take reasonable steps to delete it.

People under 18 may use the Services or participate in an offering only with the involvement and consent of a parent or legal guardian.

If you believe a child has provided personal information to us, contact info@mikewangcoaching.com.

16. Third-Party Websites and Services

The Services may contain links to or integrations with third-party websites and services.

We do not control their privacy, security, or data-handling practices. This Policy does not govern information that a third party collects for its own purposes.

Review the privacy policies of relevant providers, particularly when you:

• Make a payment;
• Join a video meeting;
• Access an external website;
• Use a third-party login or platform feature; or
• Submit information directly to another provider.

17. Changes to This Policy

We may update this Privacy Policy to reflect changes in our Services, technology, business practices, or legal obligations.

The revised Policy will be posted on this page with an updated effective or revision date.

If a change materially affects how we use information already collected, we will provide additional notice or request consent when required by law.

18. Contact Us

Questions, concerns, or privacy requests may be sent to:

Mike Wang Coaching, LLC
3200 Carbon Place, Suite 105
Boulder, CO 80301
info@mikewangcoaching.com

When contacting us about a privacy request, please use the subject line “Privacy Request” and describe what you are requesting.